Episode 30: Step 4: from personal action to team accountability
Published on 29 April 2025 • Hosted by Dr Lisa Colledge
When you want to change your team’s culture, you don’t need all the answers - but you do need to bring your team with you.
In Step 4 of my signature program, 12 Steps to a Future-Proof Workplace Culture, we shift from personal change to collective movement. It’s where you stop walking alone—and start walking with your team.
In Step 1, you observed friction and flow in your team’s dynamics.
In Step 2, you built a vision grounded in those observations.
In Step 3, you started modelling inclusive behaviors yourself.
Now it’s time to go further—by bringing your team in, without blame or pressure.
This step is often misunderstood. Leaders either delay involving others because they don’t feel ready, or they try to “roll out” a plan to their team without taking ownership and role modeling the changes they want to see.
In this step, I explore how to avoid both traps.
Actions in Step 4
Share your vision.
Talk about your journey.
Run the Neurostyle Navigator exercise to make thinking styles visible and create a springboard for shared team norms.
Personal moments that helped bring this to life
One example I shared in the podcast was about a past interview. I had all the right skills, but the interviewer said, “I’m not sensing any passion.” As an introvert, my passion doesn’t always show the way people expect. I got the job—but only because someone vouched for me.
Moments like that remind us: when we don’t understand each other’s styles, we miss out on each other’s strengths.
Practical tools and optional insights
I offer these options to help you complete this step:
The Step 4 PDF download, including starter Neurostyle Navigator options.
A Co-Navigator PDF with more examples; email me to ask for this document.
A Smart Investment for me to moderate your team Neurostyle Navigator session.
What this step builds towards
Step 4 is where invisible differences become seen and valued. It’s the launchpad for the Operational Stage that’s next—creating shared team norms that bring your vision to life and deliver rapid improvements to engagement and outcomes.
Since publishing this podcast, I’ve decided to discontinue the 12 Steps program. Rather than persevering stubbornly and hoping something would change, I’m acting on the evidence of what I’ve observed: the content resonated strongly, but the do-it-yourself format didn’t lead to the kind of engagement I intended.
The 12 Steps approach is strong — rooted in evidence and experience — so don't worry; the content and advice in this podcast is still relevant and valuable to address your challenges with your team. But the format of sharing the insights and actions wasn't optimal.
So I’ve evolved the work into something more impactful: my new Neuro-Inspired Teams program. My mission hasn’t changed — helping leaders build teams that grow their business and free them to lead. But the format has. The biggest shifts:
It’s now a Done-With-You Strategic Leadership Partnership.
I tailor the content, support, and delivery to each unique leadership context.
I'm reworking the core content into short films with takeaway guides and actions that are easier to consume on the go or during work.
Learn more at https://www.lisacolledgeconsulting.com/services.
